Onsite Patient Services Specialist - Care Team Growth

UW Advancement Careers; Seattle (WA); On-site; USD 33,000 - 49,000; Full time

Job summary

UW Medical Center Northwest seeks a Patient Services Specialist 2 to join the Pelvic Health Center in Seattle. This is a full-time, on-site role with a 40-hour work week, Monday–Friday, 8:00am–5:00pm.

You will handle calls, schedule appointments, collect patient data, and work with the clinic team to ensure outstanding patient care. Join a dedicated team that values patient-centered service and career growth, located near public transit in Seattle.

Qualifications

• High school diploma or equivalent required.
• At least one year in healthcare, administrative, or customer service roles.
• Equivalent education and/or experience may substitute for minimum qualifications.

Responsibilities

• Provide efficient internal and external communications, including phone handling and triage.
• Schedule provider and ancillary service appointments.
• Collect patient demographics, financial, and clinical information.
• Collaborate with clinic team to ensure patient satisfaction and high-quality care.
• Perform other duties as requested.

Skills

Healthcare experience

Administrative experience

Customer service experience

Education

High school diploma or equivalent

Job description

UW Medical Center Northwest seeks a Patient Services Specialist 2 to join the Pelvic Health Center in Seattle. This is a full-time, on-site role with a 40-hour work week, Monday–Friday, 8:00am–5:00pm.

You will handle calls, schedule appointments, collect patient data, and work with the clinic team to ensure outstanding patient care. Join a dedicated team that values patient-centered service and career growth, located near public transit in Seattle.