Patient Services Specialist II Caring Front Desk & Billing

Baylor Scott & White Health; Temple (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) savings plan with match up to 5

Tuition Reimbursement

PTO accrual Day 1

Job summary

Baylor Scott & White Health in Texas is seeking a Patient Services Specialist 2 to provide administrative support in a physician practice. You will handle patient check-in and check-out, scheduling, and insurance verification to ensure a smooth visit.

In this role you will also assist with billing processes, maintain accurate patient records, and help mentor junior staff. The position requires strong communication, attention to detail, and a customer-focused approach to care.

Qualifications

• HS diploma or GED required.
• 1 year of experience preferred.

Responsibilities

• Check-in/out patients and schedule appointments.
• Verify patient demographics and insurance information.
• Process payments and generate daily reports.
• Assist with medical records and mentor junior staff.

Skills

Patient communication

Scheduling

Insurance verification

Phone etiquette

Attention to detail

Education

High School Diploma or GED

Tools

EMR software

Billing software

Microsoft Office

Job description

Baylor Scott & White Health in Texas is seeking a Patient Services Specialist 2 to provide administrative support in a physician practice. You will handle patient check-in and check-out, scheduling, and insurance verification to ensure a smooth visit.

In this role you will also assist with billing processes, maintain accurate patient records, and help mentor junior staff. The position requires strong communication, attention to detail, and a customer-focused approach to care.