Patient Services Specialist I – Front Desk & Scheduling

Baylor Scott & White Health; Woodway (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Tuition reimbursement

PTO from Day 1

Job summary

Baylor Scott & White Health in Texas seeks a Patient Services Specialist 1 to provide essential administrative support in physician offices, clinics, or related areas. The role includes patient check-in/check-out, scheduling, insurance verification, and handling phone inquiries with a focus on patient-centered care.

The ideal candidate will have strong data entry, communication, and multitasking skills. Bilingual Spanish is highly desirable to serve a diverse patient population.

Qualifications

• HS diploma or GED required.
• Less than 1 year of experience.
• Bilingual Spanish is highly desirable due to patient population.
• Experience with insurance verification or medical office workflows preferred.

Responsibilities

• Assists with patient duties including check-in/check-out, scheduling, and answering phones.
• Verifies patient demographics and insurance information; directs patients to waiting areas.
• Accepts payments for physician/clinic services and posts payments into the system.
• Generates daily payment reports and verifies cash drawer against reports.
• Provides accurate information to patients and approved outside entities; handles routine inquiries.

Skills

Customer service

Phone etiquette

Communication

Data entry

Multitasking

Bilingual Spanish

Education

HS Diploma/GED

Job description

Baylor Scott & White Health in Texas seeks a Patient Services Specialist 1 to provide essential administrative support in physician offices, clinics, or related areas. The role includes patient check-in/check-out, scheduling, insurance verification, and handling phone inquiries with a focus on patient-centered care.

The ideal candidate will have strong data entry, communication, and multitasking skills. Bilingual Spanish is highly desirable to serve a diverse patient population.