Patient Services Specialist II: Billing & Insurance Support

Texas Oncology; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Texas Oncology’s Gynecologic Oncology Clinic in Central Austin is seeking a Patient Services Representative to support the Gynecologic Oncology department. This full-time role offers a Monday–Friday 8:30am–5:30pm schedule with no weekends, call, or major holidays.

The position requires handling billing, insurance verification, and patient financial counseling to ensure smooth patient flow and accurate record-keeping within our Central Austin location.

Qualifications

• High School Diploma or equivalent is required.
• 0–3 years of medical business office experience preferred for Level 1.
• 3–5 years medical business office experience required for Level 2.
• Minimum five years medical business office experience for Level Sr.

Responsibilities

• Verify patient insurance eligibility and obtain pre-authorization as needed.
• Enter and maintain patient information accurately in the system.
• Collect co-pays, deductibles, and other payments at the time of service.
• Post line items, balance daily work, and prepare bank deposits.
• Follow up on accounts and arrange financial accommodations for patients.

Education

High School Diploma or equivalent

Job description

Texas Oncology’s Gynecologic Oncology Clinic in Central Austin is seeking a Patient Services Representative to support the Gynecologic Oncology department. This full-time role offers a Monday–Friday 8:30am–5:30pm schedule with no weekends, call, or major holidays.

The position requires handling billing, insurance verification, and patient financial counseling to ensure smooth patient flow and accurate record-keeping within our Central Austin location.