Patient Services Specialist I: Caring Scheduling & Support

Baylor Scott & White Health; Pflugerville (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Tuition Reimbursement

PTO accrual Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to support physician office operations in a fast-paced clinic environment. The role emphasizes patient relations, scheduling, insurance verification, and accurate data entry to ensure high-quality, patient-centered care.

Responsibilities include assisting with check-in/check-out, managing registration details, handling payments, and directing patients to appropriate waiting areas while maintaining professional communication

Qualifications

• High school diploma or GED required.
• Less than 1 year of experience preferred.

Responsibilities

• Assist with patient duties including check-in/check-out, scheduling, and ensuring smooth patient flow.
• Verify insurance information and assist with registration processes.
• Answer phones and provide information to patients and visitors.
• Accept payments according to guidelines and post charges in the system.
• Maintain accurate patient records and respond to routine inquiries.

Skills

Customer service

Communication skills

Data entry

Telephone etiquette

Education

High School Diploma or GED

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to support physician office operations in a fast-paced clinic environment. The role emphasizes patient relations, scheduling, insurance verification, and accurate data entry to ensure high-quality, patient-centered care.

Responsibilities include assisting with check-in/check-out, managing registration details, handling payments, and directing patients to appropriate waiting areas while maintaining professional communication