Patient Services Specialist I — Caring Admin & Scheduling

Baylor Scott & White Health; Marble Falls (TX); On-site; USD 22,041 - 28,929; Full time

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or related setting. You will assist patients with check-in/check-out, scheduling, insurance verification, and phone inquiries to ensure patient-centered care.

The role requires strong communication skills, familiarity with EMR/EHR systems, and the ability to work in a fast-paced environment.

Qualifications

• Minimum education: High school diploma or GED.
• Experience in healthcare or medical office is preferred.
• Familiarity with EMR/EHR systems.
• Strong communication and interpersonal skills.

Responsibilities

• Assist with patient check-in and check-out, scheduling, and insurance verification.
• Answer phones and provide information to patients and visitors.
• Enter changes and verify patient demographics in the computer system.
• Process payments and post charges according to guidelines.
• Respond to routine inquiries about services and hours of operation.

Skills

Bilingual (English/Spanish)

Communication skills

Customer service in healthcare

Data entry

Education

High school diploma or GED

Tools

EMR/EHR systems

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or related setting. You will assist patients with check-in/check-out, scheduling, insurance verification, and phone inquiries to ensure patient-centered care.

The role requires strong communication skills, familiarity with EMR/EHR systems, and the ability to work in a fast-paced environment.