Patient Services Specialist I - Caring Clinic Support

Baylor Scott & White Health; Round Rock (TX); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) with match

Tuition Reimbursement

PTO accrual starting Day 1

Job summary

Baylor Scott & White Health in Round Rock, TX is seeking a Patient Services Specialist 1 to provide essential administrative support in a physician office, clinic, or related area. The role emphasizes accurate scheduling, checks-in/check-out, and patient-friendly service.

Responsibilities include scheduling, insurance verification, payments, and data entry with a focus on compassionate care and efficient patient flow in a busy practice.

Qualifications

• Good listening and strong communication skills required.
• Ability to handle sensitive information with discretion.
• Strong data entry and accurate record-keeping abilities.

Responsibilities

• Assist with patient duties including check-in, check-out, scheduling, insurance verification, and answering phones.
• Register patients by collecting and verifying insurance information; enter changes in the system.
• Accept payments for services; post payments and enter charges in the system.
• Provide patient information and respond to routine inquiries; direct visitors as needed.
• Maintain medical records duties as requested; coordinate referrals and follow-up visits.

Skills

Good listening

Interpersonal communication

Telephone etiquette

Data entry

Education

H.S. Diploma/GED Equivalent

Job description

Baylor Scott & White Health in Round Rock, TX is seeking a Patient Services Specialist 1 to provide essential administrative support in a physician office, clinic, or related area. The role emphasizes accurate scheduling, checks-in/check-out, and patient-friendly service.

Responsibilities include scheduling, insurance verification, payments, and data entry with a focus on compassionate care and efficient patient flow in a busy practice.