Patient Services Specialist I - Care & Scheduling

The University of Texas Medical Branch; League City (TX); On-site; USD 34,000 - 48,000; Full time

Job summary

The University of Texas Medical Branch in League City is seeking a Patient Services Specialist I to enhance patient experience by coordinating clerical and medical activities, handling registrations, and guiding patients through UTMB services. The role emphasizes teamwork with physicians and the care team, ensuring accurate information and patient access.

Applicants should have an Associate’s degree, be ready to obtain BLS within 90 days, and possess strong communication and problem-solving

Qualifications

• Associate’s degree required or equivalent experience.
• BLS certification must be obtained within 90 days of hire.
• Bilingual English/Spanish preferred but not required.

Responsibilities

• Provide high level customer service in all interactions with internal and external customers.
• Assist with patient registration and scheduling, including reminders and cost estimates.
• Educate patients on billing processes and third-party benefits.
• Pre-register patients and verify eligibility and third-party coverage.
• Maintain patient confidentiality and coordinate with care teams.

Skills

PC skills: Excel/Word

Data analysis

Patient care knowledge

Communication skills

Problem solving

Education

Associate’s degree

Tools

Excel

Word

Database management

Job description

The University of Texas Medical Branch in League City is seeking a Patient Services Specialist I to enhance patient experience by coordinating clerical and medical activities, handling registrations, and guiding patients through UTMB services. The role emphasizes teamwork with physicians and the care team, ensuring accurate information and patient access.

Applicants should have an Associate’s degree, be ready to obtain BLS within 90 days, and possess strong communication and problem-solving