Patient Services Specialist - Growth Day Shift (30h/wk)

University of Washington; Seattle (WA); On-site; USD 33,000 - 48,000; Full time

Job summary

UW Medicine Primary Care at Kirkland has an outstanding opportunity for a Patient Services Specialist 2. This full-time 75% FTE (30 hours per week) role covers Wednesday and Thursday 9:30-8 and Saturday 7:30-6, Day Shift, serving staff, providers, and patients with efficient communications and scheduling.

Responsibilities include triaging calls, scheduling provider and ancillary appointments, collecting patient demographic, financial, and clinical information, and collaborating with the clinic

Qualifications

• High school graduation or equivalent.
• One year of healthcare, administrative, or customer service experience.
• Equivalent combination of education/experience.

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Skills

Phone triaging

Appointment scheduling

Patient intake

Team collaboration

Education

High school diploma or equivalent

Job description

UW Medicine Primary Care at Kirkland has an outstanding opportunity for a Patient Services Specialist 2. This full-time 75% FTE (30 hours per week) role covers Wednesday and Thursday 9:30-8 and Saturday 7:30-6, Day Shift, serving staff, providers, and patients with efficient communications and scheduling.

Responsibilities include triaging calls, scheduling provider and ancillary appointments, collecting patient demographic, financial, and clinical information, and collaborating with the clinic