Healthcare Scheduling & Patient Services Specialist

University of Washington; Seattle (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

UW Medicine – Montlake is seeking a Patient Services Specialist 2 in Seattle for a full-time, day-shift, on-site role. You will support staff, providers and patients through efficient communications and scheduling to ensure timely care.

Requirements include a high school diploma and at least one year of healthcare, administrative, or customer service experience, or an equivalent combination of education and experience. On-site 40 hours/week; no telework.

Qualifications

• High school graduation or equivalent.
• One year of healthcare, administrative, or customer service experience
• Equivalent education and/or experience may substitute for minimum qualifications.

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Education

High school diploma or equivalent

One year of healthcare, administrative, or customer service experience

Job description

UW Medicine – Montlake is seeking a Patient Services Specialist 2 in Seattle for a full-time, day-shift, on-site role. You will support staff, providers and patients through efficient communications and scheduling to ensure timely care.

Requirements include a high school diploma and at least one year of healthcare, administrative, or customer service experience, or an equivalent combination of education and experience. On-site 40 hours/week; no telework.