Patient Experience Coordinator | Flexible Schedule

American Vision Partners; Glendale (AZ); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Flexible schedule

Medical insurance

Dental insurance

Eye care discounts

401(k)

Paid holidays

PTO

Sick Time

Continuing education funds

Growth opportunities

Job summary

American Vision Partners (AVP) is seeking a Patient Service Specialist to be the first point of contact for patients, ensuring an exceptional experience. You will gather vital information, check in/out, and coordinate appointments across ophthalmology practices.

The role emphasizes strong communication, multi-tasking in a high-volume setting, and providing compassionate service to patients and families.

Qualifications

• High School Diploma or GED is required.
• Detail oriented and reliable in a fast-paced environment.
• Excellent verbal and written communication skills.
• Medical Front Desk experience is preferred.
• Flexible schedule is a plus.
• Committed to delivering a quality patient experience.

Responsibilities

• Greet patients and visitors warmly in person or by phone.
• Check patients in and out for appointments.
• Schedule clinic and surgical appointments including pre- and post-operative visits.
• Review paperwork with patients and obtain consents.
• Verify insurance and collect payments.
• Maintain patient medical records.

Skills

Detail oriented

Excellent verbal and written沟沟沟沟?

Medical Front Desk experience

Dedicated to patient experience

Education

High School Diploma or GED

Job description

American Vision Partners (AVP) is seeking a Patient Service Specialist to be the first point of contact for patients, ensuring an exceptional experience. You will gather vital information, check in/out, and coordinate appointments across ophthalmology practices.

The role emphasizes strong communication, multi-tasking in a high-volume setting, and providing compassionate service to patients and families.