Patient Services Specialist - Front Desk & Scheduling

ACHE; Seattle, Northern (WA, KY); Hybrid; USD 62,524,000 - 84,272,000; Full time

Job summary

Harborview Medical Center in Seattle is seeking a Patient Services Specialist 2 for a full-time, day-shift role at Hobson Place Clinic. This on-site position (Mon-Fri, 8:00am-4:30pm) focuses on efficient communications, scheduling, and patient data collection to support care for adults in a community-focused setting.

Join a multidisciplinary team and help connect patients with services while navigating UW Medicine collaboration and resources in the Beacon Hill area.

Qualifications

• High school graduation or equivalent.
• One year of healthcare, administrative, or customer service experience.
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information

Skills

Phone triage

Scheduling

Patient data capture

Education

High school diploma

Job description

Harborview Medical Center in Seattle is seeking a Patient Services Specialist 2 for a full-time, day-shift role at Hobson Place Clinic. This on-site position (Mon-Fri, 8:00am-4:30pm) focuses on efficient communications, scheduling, and patient data collection to support care for adults in a community-focused setting.

Join a multidisciplinary team and help connect patients with services while navigating UW Medicine collaboration and resources in the Beacon Hill area.