Patient Services Specialist - Front Desk (Full-Time)

Fred Hutchinson Cancer Research Center; Seattle, Northern (WA, KY); Hybrid; USD 34,000 - 48,000; Full time

Job summary

Fred Hutchinson Cancer Center is seeking a Patient Services Representative to serve as the primary contact for patients, families and caregivers, facilitating the check-in process and providing patient-centered service. This full-time role is based at UWMC-Northwest in Seattle, Monday through Friday, with a focus on smooth patient flow and accurate information handling.

Responsibilities include greeting patients, distributing paperwork, triaging inquiries, and managing clerical tasks.

Qualifications

• High School diploma or equivalent.
• 6 months to 1 year of customer service experience.
• Ability to work in a fast-paced healthcare environment.
• Strong time management and independent task handling.
• Effective verbal and written communication.
• Proficiency with computer programs and email.

Responsibilities

• Greet and screen patients, check them in using scheduling system.
• Assemble and distribute paperwork to patients and staff.
• Triage questions and forward to appropriate staff.
• Perform general clerical duties including mail, inventory, and supplies.
• Verify demographic, clinical, and financial information.

Skills

Customer service

Communication

Time management

Computer literacy

Education

High School diploma or equivalent

Tools

Scheduling system

Microsoft Office

Job description

Fred Hutchinson Cancer Center is seeking a Patient Services Representative to serve as the primary contact for patients, families and caregivers, facilitating the check-in process and providing patient-centered service. This full-time role is based at UWMC-Northwest in Seattle, Monday through Friday, with a focus on smooth patient flow and accurate information handling.

Responsibilities include greeting patients, distributing paperwork, triaging inquiries, and managing clerical tasks.