Patient Services Specialist - Front Desk & Scheduling

Orthoarkansas, PA; Little Rock (AR); On-site; USD 21,000 - 29,000; Part time

Job summary

OrthoArkansas, PA is seeking a part-time Patient Services Representative to be the first point of contact for patients. You will manage check-ins, collect copays, handle referrals and insurance details, and help coordinate scheduling to keep the clinic running smoothly.

You will work closely with clinical staff, ensure accurate patient information, and maintain a friendly, efficient patient flow in a fast-paced environment.

Qualifications

• Equivalent to a high school diploma or GED, with emphasis on office skills.
• 0 to 6 months of related experience and/or training.
• Previous clinical experience preferred.

Responsibilities

• Greet patients and check in/out with a welcoming, professional approach.
• Collect copays and process payments accurately.
• Verify referrals and manage insurance information.
• Balance daily cash and submit per clinic protocol.
• Assist with scheduling and coordinate with clinical staff.
• Provide paperwork and help patients complete forms.

Skills

Strong interpersonal and communication

Mental alertness and adaptability

Detail-oriented and organized

Education

High school diploma or GED

Tools

10-Key

Word processing

Typing

Job description

OrthoArkansas, PA is seeking a part-time Patient Services Representative to be the first point of contact for patients. You will manage check-ins, collect copays, handle referrals and insurance details, and help coordinate scheduling to keep the clinic running smoothly.

You will work closely with clinical staff, ensure accurate patient information, and maintain a friendly, efficient patient flow in a fast-paced environment.