Patient Services Specialist – Front Desk & Scheduling

BJC Medical Group; Columbia (IL); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

401(k) match

Paid Time Off

Job summary

BJC Medical Group in Columbia, Illinois, is hiring a full-time Patient Service Representative to serve as the first contact for front office activities. This outpatient role involves patient check-ins, appointment scheduling, and maintaining patient financial records on a day shift, 40 hours per week.

Ideal candidates will have 2-5 years of front office experience, preferably in a medical office setting. Benefit participation is available as part of the BJC Total Rewards program.

Qualifications

• Preferred medical office experience.
• 2-5 years of related front office experience.

Responsibilities

• Handles patient check-ins and appointment scheduling.
• Maintains patient financial records and may handle switchboard duties as needed.
• Verifies insurance information and collects payments.
• Performs data entry of service charges and diagnostic codes.
• Coordinates with Central Billing Office to ensure charges are captured.

Skills

Preferred Medical Office Experience

Education

High School Diploma or GED

Job description

BJC Medical Group in Columbia, Illinois, is hiring a full-time Patient Service Representative to serve as the first contact for front office activities. This outpatient role involves patient check-ins, appointment scheduling, and maintaining patient financial records on a day shift, 40 hours per week.

Ideal candidates will have 2-5 years of front office experience, preferably in a medical office setting. Benefit participation is available as part of the BJC Total Rewards program.