Outpatient Front Office Specialist | Patient Scheduling

BJC HealthCare; Columbia (IL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive medical, dental, vision,

Tuition Assistance

401(k) retirement plan

Paid Time Off

Life insurance

Disability insurance

Job summary

BJC Medical Group in Columbia, Illinois, is seeking a full-time Patient Services Representative to manage front-office activities, check-ins, and appointment scheduling. You will handle patient flow and maintain patient financial records in a busy outpatient setting.

The role requires 2-5 years of experience, a high school diploma or GED, and strong attention to detail. Working day shifts with 40 hours per week; benefits eligible and a focus on accurate data entry and billing coordination.

Qualifications

• High School Diploma or GED required.
• 2-5 years of experience in front-office or patient-facing roles preferred.
• Verifies health insurance information and educates patients on regulations.

Responsibilities

• Handles telephone calls from patients and staff; triages as needed.
• Performs receptionist duties with professionalism and attention to detail.
• Verifies health insurance payment information and educates patients on applicable regulations; collects payments.
• Performs data entry of service charges, including diagnostic codes and charges.
• Coordinates information with Central Billing Office to ensure charges are captured and collected.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

BJC Medical Group in Columbia, Illinois, is seeking a full-time Patient Services Representative to manage front-office activities, check-ins, and appointment scheduling. You will handle patient flow and maintain patient financial records in a busy outpatient setting.

The role requires 2-5 years of experience, a high school diploma or GED, and strong attention to detail. Working day shifts with 40 hours per week; benefits eligible and a focus on accurate data entry and billing coordination.