Patient Services Rep – Day Shift (Outpatient), No Weekends

BJC HealthCare; O’Fallon (MO); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

40 hours per week

Day shift

Benefits eligible

No call, no weekends, no holidays

Job summary

BJC Medical Group in O’Fallon, MO is seeking a full-time Patient Services Representative to handle patient check-ins, scheduling, and front-office duties. This role supports efficient patient flow and accurate financial records at the Family and Internal Medicine site.

The position emphasizes no on-call, no weekends, and a day shift with 40 hours per week, with benefits eligibility. Relevant medical office experience is preferred.

Qualifications

• High School Diploma or GED
• 2-5 years experience in front office/healthcare settings

Responsibilities

• Handles telephone calls from patients and staff; forwards calls requiring triage.
• Performs receptionist duties with close attention to detail and professionalism.
• Verifies health insurance payment information and educates patients on applicable regulations; collects payments and records data.
• Performs data entry of service charges, including assignment of diagnostic codes and entering physician/clinic charges.
• Coordinates information with Central Billing Office to ensure charges are captured and collected.

Job description

BJC Medical Group in O’Fallon, MO is seeking a full-time Patient Services Representative to handle patient check-ins, scheduling, and front-office duties. This role supports efficient patient flow and accurate financial records at the Family and Internal Medicine site.

The position emphasizes no on-call, no weekends, and a day shift with 40 hours per week, with benefits eligibility. Relevant medical office experience is preferred.