Front Desk Patient Services Specialist - Day Shift

BJC Medical Group; St. Louis (MO); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

BJC Medical Group, located in Sunset Hills, Missouri, is seeking a full-time Patient Services Representative to manage front office operations, check-in/out, and scheduling with a focus on accuracy and patient satisfaction.

The role involves verifying insurance information, collecting payments, and maintaining patient financial records, while coordinating with the Central Billing Office to ensure accurate charge capture. No-call weekends or holidays are noted in the information provided.

Qualifications

• High School Diploma or GED.
• 2–5 years of experience in a similar role.
• Experience as front desk / check-in is preferred.
• Knowledge of insurance verification and patient payments is a plus.

Responsibilities

• Handles patient and staff calls; routes triage as needed.
• Performs front desk receptionist duties with professionalism.
• Verifies health insurance information and educates patients on regulations; collects payments and records data.
• Performs data entry of service charges, including diagnostic codes and charges.
• Coordinates with Central Billing Office to ensure charges are captured and collected.

Skills

Customer service

Phone etiquette

Data entry

Medical office experience

Education

High School Diploma or GED

Tools

EHR/EMR software

Billing software

Job description

BJC Medical Group, located in Sunset Hills, Missouri, is seeking a full-time Patient Services Representative to manage front office operations, check-in/out, and scheduling with a focus on accuracy and patient satisfaction.

The role involves verifying insurance information, collecting payments, and maintaining patient financial records, while coordinating with the Central Billing Office to ensure accurate charge capture. No-call weekends or holidays are noted in the information provided.