Patient Services Specialist - Front Desk & Scheduling

Bon Secours; Chesterfield Court House (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

403(b) with employer contributions

Paid time off

Job summary

Bon Secours is seeking a Patient Services Representative for Swift Creek Family Medicine. The role involves patient registration, demographic verification, insurance card collection and patient identification, and scheduling appointments.

You will explain financial options, update medical records, and may cover other practice locations as needed. The position requires a High School Diploma or GED, with preferred experience in patient registration/healthcare.

Qualifications

• High school diploma or GED required.
• Experience in patient registration/healthcare preferred.
• Strong communication and customer service skills.

Responsibilities

• Serve as the primary point of contact between patients and physician practices.
• Schedule appointments and enter scheduling information into the computer system.
• Explain financial options to patients and collect payments.
• Verify demographics and insurance information for registrations.
• Process admission paperwork and basic insurance verification.
• Assist with referrals, follow-ups, and MyChart scheduling as needed.

Skills

Customer service

Phone handling

Scheduling

Insurance verification

Medical records

Education

High School Diploma or GED

Job description

Bon Secours is seeking a Patient Services Representative for Swift Creek Family Medicine. The role involves patient registration, demographic verification, insurance card collection and patient identification, and scheduling appointments.

You will explain financial options, update medical records, and may cover other practice locations as needed. The position requires a High School Diploma or GED, with preferred experience in patient registration/healthcare.