Patient Services Specialist - Front Desk & Scheduling

Northern Light Health; Brewer (ME); On-site; USD 25,000 - 33,000; Full time

Job summary

Northern Light Eastern Maine Medical Center in Brewer, ME is hiring an Administrative Support professional to handle patient intake, scheduling, and front-desk duties.

Primary responsibilities include checking in patients, updating insurance and demographics, scheduling tests and referrals, and processing payments. Strong communication and multitasking abilities are essential in a fast-paced clinic environment.

Qualifications

• High School Diploma or GED.
• Experience in patient check-in or front desk roles is desirable.
• Strong communication and organization skills are essential.

Responsibilities

• Greet and check in patients entering the practice.
• Verify and update insurance information and demographics.
• Schedule patient appointments and manage referrals and authorizations.
• Answer phones and process payments and postings.
• Assist with chart preparation and maintain accurate records.
• Support registration and scheduling staff as needed.

Skills

Customer service

Telephone etiquette

Verbal communication

Organizational skills

Education

High School Diploma

Tools

EMR software

Registration system

Job description

Northern Light Eastern Maine Medical Center in Brewer, ME is hiring an Administrative Support professional to handle patient intake, scheduling, and front-desk duties.

Primary responsibilities include checking in patients, updating insurance and demographics, scheduling tests and referrals, and processing payments. Strong communication and multitasking abilities are essential in a fast-paced clinic environment.