Patient Services Front Desk Specialist

Northern Light Health; Unity (ME); On-site; USD 25,000 - 30,000; Full time

Job summary

Northern Light Sebasticook Valley Hospital in Unity, Maine, is seeking an Administrative Support professional to serve as the first point of contact for patients and visitors. You will schedule appointments, maintain medical records, answer phones, and handle registration data, with a schedule of 7:00 AM to 5:00 PM.

The role is full-time with a salary range of $18.25–$21.45 per hour and a comprehensive benefits package. Questions? Contact Talent Acquisition at [e-mail].

Qualifications

• High School Diploma or GED required.
• Excellent communication and customer service skills.
• Ability to handle multiple tasks and prioritize.

Responsibilities

• Schedules/reschedules patient appointments based on the physician schedule.
• Greets visitors and patients
• Answers telephones, records messages in a timely fashion
• Enters and updates patient registration data and patient accounts
• Photocopies documents as required
• Pre-certifies patients when required
• Process and records referral requests for patients and physicians
• Transcribes letters and memos as required.
• Maintains computer backups
• Process and sorts mail
• Process calls from insurance companies
• Correct/edit transcriptions
• Stock and order supplies
• Complies with Hospital Hand Hygiene Standards.
• Adheres to Hospital Standards of Behavior.
• Performs all other duties assigned.

Skills

Communication

Adaptability

Emotional Intelligence

Judgment

Health and Safety

Patient Care

Integrity

Respect

Accountability

Compassion

Education

High School Diploma/GED

Job description

Northern Light Sebasticook Valley Hospital in Unity, Maine, is seeking an Administrative Support professional to serve as the first point of contact for patients and visitors. You will schedule appointments, maintain medical records, answer phones, and handle registration data, with a schedule of 7:00 AM to 5:00 PM.

The role is full-time with a salary range of $18.25–$21.45 per hour and a comprehensive benefits package. Questions? Contact Talent Acquisition at [e-mail].