Patient Services Specialist - Front Desk & Scheduling

Insight Global; Bradenton (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Insight Global is seeking a Patient Services Representative for a direct hire opportunity. You will support patient care through registration, insurance verification, and collecting applicable coinsurance and copayments.

The role includes scheduling diagnostic and follow-up appointments, answering calls, greeting patients, managing wait times, and handling check-in/check-out tasks. You will also manage the cashier box, daily deposits, and process walk-ins.

Qualifications

• 2+ years of customer service or patient service experience.
• Strong written and verbal communication skills.
• Experience talking to clients and patients on the phone and via email.

Responsibilities

• Handle patient registration and insurance verification.
• Collect coinsurance and copayments; manage cashier box and daily deposits.
• Schedule diagnostic and follow-up appointments and answer phone calls.
• Greet patients on arrival, manage wait times, and complete check-in/check-out tasks.
• Process walk-in patients and visitors.

Skills

Customer service

Communication

Phone & email

Tools

Microsoft Office

Job description

Insight Global is seeking a Patient Services Representative for a direct hire opportunity. You will support patient care through registration, insurance verification, and collecting applicable coinsurance and copayments.

The role includes scheduling diagnostic and follow-up appointments, answering calls, greeting patients, managing wait times, and handling check-in/check-out tasks. You will also manage the cashier box, daily deposits, and process walk-ins.