Patient Services Specialist | Front Desk & Scheduling

MyMichigan Health; Alma (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

MyMichigan Health is seeking a Patient Service Assistant in Alma, Wisconsin. This role involves providing clerical, secretarial, and receptionist support to ensure a smooth patient flow in the practice.

The ideal candidate will demonstrate excellent customer service, coordinate appointments, and verify patient information while working with various healthcare software systems. A high school diploma is required, and familiarity with medical terminology is preferred.

Qualifications

• 2 years working in a medical office or similar setting preferred.
• Ability to read, write, and perform basic math.
• Ability to communicate ideas clearly to individuals and groups.

Responsibilities

• Provide clerical and receptionist support for the practice.
• Coordinate patient flow by scheduling appointments and verifying insurance.
• Ensure patient information is accurate and up-to-date.
• Handle customer inquiries and complaints professionally.

Skills

Customer service skills

Medical terminology knowledge

Keyboarding skills

Interpersonal skills

Education

High School Diploma

Associate's Degree

Tools

Microsoft Windows

Job description

MyMichigan Health is seeking a Patient Service Assistant in Alma, Wisconsin. This role involves providing clerical, secretarial, and receptionist support to ensure a smooth patient flow in the practice.

The ideal candidate will demonstrate excellent customer service, coordinate appointments, and verify patient information while working with various healthcare software systems. A high school diploma is required, and familiarity with medical terminology is preferred.