Patient Services Specialist: Front Desk & Registration

Advocate Aurora Health; Cornelius (NC); Presencial; USD 27.000 - 41.000; Tempo integral

Benefícios oferecidos por esta vaga

Paid Time Off

Health and welfare benefits

Flexible Spending Accounts

Adoption assistance and parental leave

Defined contribution retirement plans

Educational Assistance Program

Resumo da vaga

Advocate Health seeks a full-time front desk / registration professional in Lake Norman, NC. The role focuses on delivering compassionate patient service, handling registration, insurance verification, scheduling, and billing, while ensuring accuracy and a positive patient experience.

You will engage with patients, families, and staff, use front-end tech during registration, and maintain precise patient records in line with regulations.

Qualificações

• High School Diploma or GED required.
• Computer experience required; Medical Records Software preferred.
• Customer relations experience required; Front desk practice preferred.

Responsabilidades

• Exemplify caring and compassionate customer service to create an excellent patient experience.
• Manage patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities.
• Encourage patient utilization of front-end technology during the registration process.
• Enter and maintain confidential and accurate patient information throughout patient encounter; assist billing functions as needed.
• Monitor inventory and stock medications, narcotics, and emergency medications/equipment.

Conhecimentos

Customer service

Interpersonal skills

Critical thinking

Teamwork

Front desk experience

Attention to detail

Formação

High School Diploma or GED

Ferramentas

Medical Records Software

Descrição da vaga

Advocate Health seeks a full-time front desk / registration professional in Lake Norman, NC. The role focuses on delivering compassionate patient service, handling registration, insurance verification, scheduling, and billing, while ensuring accuracy and a positive patient experience.

You will engage with patients, families, and staff, use front-end tech during registration, and maintain precise patient records in line with regulations.