Patient Services & Front Desk Specialist

Advocate Health; Charlotte (NC); On-site; USD 26,000 - 40,000; Full time

Job summary

Advocate Health in Charlotte, NC is looking for a full-time Registration Clerk to join the 10426 Atrium Health Behavioral Health: Charlotte - Registration team. This role is 100% in-person, with a schedule of 9:00 am to 5:30 pm, Monday through Friday, and orientation typically 8:00 am to 4:30 pm.

Base pay ranges from $19.80 to $29.70 per hour, with benefits eligibility. You will handle patient registration, verify insurance, schedule appointments, collect payments, and maintain accurate records.

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Customer relations experience preferred.

Responsibilities

• Exemplify caring and compassionate customer service to create an excellent patient experience.
• Interact with patients and families in sensitive situations.
• Registration, insurance verification, scheduling, collection and cash receipting.
• Enter and maintain confidential patient information including insurance and billing.
• Assist billing functions as needed.
• Demonstrate familiarity with emergency codes and applicable regulations.
• Monitor inventory and stock medications/equipment.

Skills

Customer service

Interpersonal skills

Attention to detail

Teamwork

Communication

Education

High School Diploma or GED

Tools

Medical Records Software

Job description

Advocate Health in Charlotte, NC is looking for a full-time Registration Clerk to join the 10426 Atrium Health Behavioral Health: Charlotte - Registration team. This role is 100% in-person, with a schedule of 9:00 am to 5:30 pm, Monday through Friday, and orientation typically 8:00 am to 4:30 pm.

Base pay ranges from $19.80 to $29.70 per hour, with benefits eligibility. You will handle patient registration, verify insurance, schedule appointments, collect payments, and maintain accurate records.