Patient Services Specialist - Front Desk (FT, Mon-Fri)

Scripps Health; San Diego (CA); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Career development

Retirement options

Job summary

Scripps Clinic — Rancho Bernardo is seeking a Patient Service Representative to join the Check In/Check Out team. You will be on the front line for delivering a positive health-care experience, handling registration, payments, and scheduling with a patient-first approach.

The role is full-time, with a Monday–Friday day schedule and occasional Saturdays on a rotating basis. Located at Scripps Clinic in Rancho Bernardo, benefits include health and wellness coverage, career development, and

Qualifications

• Must demonstrate proficiency with computer applications.
• Strong mathematical skills and money handling ability.
• Excellent communication and customer service skills.
• Strong organizational and analytical abilities; able to solve problems.

Responsibilities

• Greet and register patients; assign Medical Record Number; schedule appointments and process payments.
• Respond to billing and payment inquiries.
• Manage check-in/check-out processes including identity verification and insurance data collection; prepare end-of-day reports.
• Schedule and confirm appointments and enter insurance information.
• Initiate and validate referrals/authorizations.
• Provide proactive customer service and escalate to leadership when needed.

Skills

Computer proficiency

Mathematical skills

Communication skills

Organizational skills

Analytical skills

Job description

Scripps Clinic — Rancho Bernardo is seeking a Patient Service Representative to join the Check In/Check Out team. You will be on the front line for delivering a positive health-care experience, handling registration, payments, and scheduling with a patient-first approach.

The role is full-time, with a Monday–Friday day schedule and occasional Saturdays on a rotating basis. Located at Scripps Clinic in Rancho Bernardo, benefits include health and wellness coverage, career development, and