Patient Services Specialist: Front Desk & Care Coordination

WellStreet; Snellville (GA); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision, Prescription,

Pet Insurance & more

Paid Time Off & Holidays

401K with Company Match

EAP & Wellness Initiatives

Professional Growth

Résumé du poste

Piedmont Urgent Care in Snellville, GA is seeking a Patient Service Representative (Medical Receptionist) to be the first point of contact for patients, verify insurance, collect payments, and support front-office workflows with a patient-centered approach.

The role requires excellent communication, multitasking, and a compassionate, team-oriented mindset. This full-time, on-site position includes benefits and opportunities for growth.

Qualifications

• Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus.
• Experience: 1+ year in a medical office or healthcare setting preferred.
• Skills: Strong communication, attention to detail, multitasking.
• Tech: Experience with EMR software, EPIC preferred.
• Flexibility: 12-hour shifts, including some weekends and holidays.
• Team: Proactive, friendly, patient-focused.
• Physical: Sit/stand/walk, lift 20–40 pounds occasionally.
• Vision: Close/distance vision, adjust focus.

Responsabilités

• Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued.
• Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents.
• Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information.
• Financial Responsibility: Determine and collect each patient’s financial responsibility, ensuring transparency and clarity about costs.
• Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations.
• Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines,and patient result trackers.
• Travel Requirement: Support staffing and operational needs by traveling to other Piedmont Urgent Care locations as required.
• Additional responsibilities as needed.

Connaissances

Strong communication

Attention to detail

Multitasking

Formation

High school diploma or equivalent; Medical Administrative Assistant certificate a plus

Outils

EPIC EMR

Description du poste

Piedmont Urgent Care in Snellville, GA is seeking a Patient Service Representative (Medical Receptionist) to be the first point of contact for patients, verify insurance, collect payments, and support front-office workflows with a patient-centered approach.

The role requires excellent communication, multitasking, and a compassionate, team-oriented mindset. This full-time, on-site position includes benefits and opportunities for growth.