Front Desk & Patient Experience Specialist

CRH Healthcare; Valdosta (GA); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

On-the-job Training

Medical, Dental, Vision Insurance

401(K) Match

Flexible Work Schedules

Generous PTO Plan

Employee Assistance Program

Annual Merit Increases

Collaborative Work Environment

Growth Opportunities

Employee Referral Bonuses

Job summary

Peachtree Immediate Care in Georgia seeks a friendly Front Desk Receptionist to deliver excellent patient service and clerical support to clinical staff. You will be the first contact for patients, greeting them warmly and guiding their visit.

Responsibilities include check-in, insurance verification, copay collection, answering calls, and keeping the waiting area organized. Prior healthcare experience is preferred; strong communication and teamwork are essential.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of reception/front desk experience.
• Healthcare outpatient setting experience preferred.
• Ability to work up to 12-hour shifts as needed.
• Basic computer skills and typing ability.

Responsibilities

• Greet patients and visitors in a friendly manner.
• Check in patients, verify insurances, update information, collect copay.
• Serve as patient advocate and support clinical staff.
• Answer incoming phone calls promptly.
• Maintain a neat, orderly waiting area.
• Assist patients with ambulatory needs, including wheelchairs.
• Open/close clinic procedures and reporting; perform clerical duties.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Empathy

Education

High school diploma or equivalent

Tools

Electronic medical records (EMR)

Job description

Peachtree Immediate Care in Georgia seeks a friendly Front Desk Receptionist to deliver excellent patient service and clerical support to clinical staff. You will be the first contact for patients, greeting them warmly and guiding their visit.

Responsibilities include check-in, insurance verification, copay collection, answering calls, and keeping the waiting area organized. Prior healthcare experience is preferred; strong communication and teamwork are essential.