Patient Service Specialist — Front Desk

Summit Health; Town of Islip (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Summit Health is seeking aPatient Service Representative at CityMD in the New York area. You will greet patients, register them, coordinate intake and appointments, and ensure accurate data entry while providing friendly, efficient service in a fast-paced environment.

Responsibilities include insurance verification, billing liaison, cash handling, and maintaining orderly medical records. This role emphasizes customer-focused care and teamwork in a busy clinic setting.

Qualifications

• High School Diploma or GED required.
• Excellent verbal and written communication skills.
• Ability to handle high-volume, fast-paced environment.
• Friendly, patient-focused demeanor.

Responsibilities

• Greet and welcome patients.
• Organize and coordinate patient intake and appointments.
• Enter/update patient information in the system.
• Assist patients with completing paperwork.
• Scan, update and file medical records.
• Answer calls with prompt, polite responses.
• Verify insurance and assist with questions; liaise with Billing.
• Handle cash and co-pays accurately.
• Provide outstanding customer service to every patient.
• Inform site manager of wait times and inquiries.

Skills

Customer service

Communication skills

Bilingual (optional)

Team player

Phone etiquette

Education

High School Diploma or GED

Tools

EHR system

Practice Management System

Job description

Summit Health is seeking aPatient Service Representative at CityMD in the New York area. You will greet patients, register them, coordinate intake and appointments, and ensure accurate data entry while providing friendly, efficient service in a fast-paced environment.

Responsibilities include insurance verification, billing liaison, cash handling, and maintaining orderly medical records. This role emphasizes customer-focused care and teamwork in a busy clinic setting.