Patient Services Specialist: Front Desk & Billing Support

Providence Health Plan Group; Anchorage (AK); On-site; USD 34,000 - 52,000; Full time

Job summary

Providence Health Plan Group seeks a Patient Service Specialist to be the first contact for patients, delivering friendly, efficient service over the phone and through the virtual visit platform. You will support front desk tasks, registration, and basic insurance billing and payments.

Join a team that values compassionate care and a culture of respect. The role includes cashiering and contributing to a positive patient experience across the Providence ambulatory network.

Qualifications

• 1 year experience in a medical or healthcare setting.

Responsibilities

• Manage front desk activities and patient registration.
• Provide exceptional customer service over the phone and via the virtual visit platform.
• Assist with insurance billing, payments and cashiering.

Job description

Providence Health Plan Group seeks a Patient Service Specialist to be the first contact for patients, delivering friendly, efficient service over the phone and through the virtual visit platform. You will support front desk tasks, registration, and basic insurance billing and payments.

Join a team that values compassionate care and a culture of respect. The role includes cashiering and contributing to a positive patient experience across the Providence ambulatory network.