Patient Services Specialist: Front Office & Care Concierge

Providence; Napa (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Providence is seeking a Patient Services Specialist – Journey Level to perform core front-office functions with growing independence. You will register patients, schedule appointments, verify insurance, and handle general clerical duties as a valued member of the care team.

The role emphasizes compassionate service, clear communication, and operational excellence in support of Providence patients and families.

Qualifications

• Minimum 1 year of customer service, medical office, or healthcare experience.
• Alternatively, 6 months of experience as a Providence employee in an Associate position.

Responsibilities

• Handle patient registration and scheduling.
• Verify patient insurance and perform clerical duties.
• Contribute as a fully engaged member of the care team with compassionate service.

Skills

Customer service

Medical office experience

Healthcare experience

Job description

Providence is seeking a Patient Services Specialist – Journey Level to perform core front-office functions with growing independence. You will register patients, schedule appointments, verify insurance, and handle general clerical duties as a valued member of the care team.

The role emphasizes compassionate service, clear communication, and operational excellence in support of Providence patients and families.