Patient Services Rep - ENT Dept

St. Christopher's Hospital for Children; Philadelphia (Philadelphia County); On-site; USD 22,041 - 28,929; Full time

Job summary

A children's healthcare provider in Philadelphia is seeking a Patient Services Representative to handle patient registration, scheduling, and clerical tasks. This full-time position requires strong customer service and organizational skills. Ideal candidates hold at least a high school diploma and possess various computer and communication abilities. The hospital provides a supportive work environment with opportunities for professional growth.

Qualifications

• Completes and maintains all competencies and trainings as required for the role.
• No experience required, but BLS Certification based on department is needed.

Responsibilities

• Responsible for patient registration and scheduling.
• Provide customer service and clerical support.
• Process insurance information and preauthorization requests.

Skills

Computer Skills

Customer Service Skills

Detail Oriented

Excellent Communications Skills

Excellent Interpersonal Skills

General Clerical Skills

Medical Terminology

Microsoft Office Applications

Multi Line Telephone Operational Skills

Multitasking

Organizational Skills

Education

High School Diploma or GED

Job description

Join to apply for the Patient Services Rep - ENT Dept role at St. Christopher's Hospital for Children

Join to apply for the Patient Services Rep - ENT Dept role at St. Christopher's Hospital for Children

Job Summary

The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.

Job Summary

The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.

Schedule: Flex start between 7:45a - 8:30a, 8 1/2 hour work day with 30 minute lunch break. The scheduled start and end times require flexibility to meet the needs of the practice.

#STC

Qualifications

Education Requirements

• Completes and maintains all competencies and trainings as required for role.
• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
  
  

Experience

• No experience
  
  

Certification and Licensure

• BLS Certification - Based on department
  
  

Required Skills

• Computer Skills to include use and navigation
• Customer Service Skills
• Detail Oriented
• Excellent Communications Skills
• Excellent Interpersonal Skills
• General Clerical Skills
• Medical Terminology
• Microsoft Office Applications
• Multi Line Telephone Operational Skills
• Multitasking
• Organizational Skills
  
  

Overview

About St. Christopher's Hospital for Children

St. Christopher’s Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties.

St. Christopher's has more than 220 pediatric experts on staff, combining top-notch pediatric care with a wide array of pediatric specialties including Cardiology, Ear, Nose and Throat, Gastroenterology, Oncology, and Orthopedics. It houses the only Verified Pediatric Burn Center between New York City and Baltimore and is one of only three Level I Pediatric Trauma Centers in Pennsylvania. St. Christopher’s is a Magnet designated hospital and was recognized as a Women’s Choice Award Best Children’s Hospital.

In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home.

About The Organization

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.

Discover why our hospital is a great place to work—take a virtual tour of our facility here: St. Chris Virtual Tour

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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