Patient Access Navigator - On-Site, Evening Shift

Ensemble Health Partners; Philadelphia (Philadelphia County); On-site; USD 23,419 - 25,003; Full time

Benefits offered by this job

Comprehensive benefits package

Bonus incentives

Paid certifications

Tuition reimbursement

Career advancement opportunities

Job summary

Ensemble Health Partners is seeking a Customer Service Representative for St. Christopher's Hospital for Children in Philadelphia. The role involves providing patient instructions, managing patient accounts, and ensuring eligibility verification.

Applicants should have a high school diploma and at least one year of customer service experience. The position offers a pay rate of $17.00 – $18.15 per hour along with a comprehensive benefits package and opportunities for career advancement.

Qualifications

• 1+ years of customer service experience.
• High School Diploma or GED required.
• CRCR certification, required within 9 months of hire (company‑paid).

Responsibilities

• Assign accurate MRNs and complete medical checks.
• Operate the telephone switchboard and provide customer service.
• Pre‑register patient accounts and obtain necessary demographics.

Skills

Customer service experience

Openness to innovation

Education

High School Diploma or GED

CRCR certification

Job description

Ensemble Health Partners is seeking a Customer Service Representative for St. Christopher's Hospital for Children in Philadelphia. The role involves providing patient instructions, managing patient accounts, and ensuring eligibility verification.

Applicants should have a high school diploma and at least one year of customer service experience. The position offers a pay rate of $17.00 – $18.15 per hour along with a comprehensive benefits package and opportunities for career advancement.