Patient Services Specialist – Fast-Paced Clinic Support

Texas A&M University Health Science Center; Dallas (TX); Vor Ort; USD 22.000 - 32.000; Vollzeit

Benefits dieser Stelle

Medical, prescription drug, dental, +

12-15 days of annual paid holidays

Paid sick leave

Paid vacation

Retirement system enrollment

Health and Wellness programs

LinkedIn Learning access

Tuition assistance

Zusammenfassung

Texas A&M University Health Science Center in Dallas is seeking a Patient Services Associate I to support the Clinical Affairs department. You will handle front-desk duties, greet patients, verify insurance, collect payments, and help enter treatment codes and PHI.

Ideal candidates bring organizational skills for a fast-paced environment. This staff position requires a high school diploma or equivalent, with experience in a general office setting; bilingual (Spanish/English) is a plus and

Qualifikationen

• Education and Experience: High school diploma or equivalent combination of education and experience
• Two years of related experience in a general office setting
• Knowledge of word processing and spreadsheet applications
• Knowledge of standard office protocol and the use of standard office equipment
• Knowledge of the use of a multi-line phone system
• Preferred Education and Experience: Some college credit hours
• More than two years of related experience in a general office setting
• Cashier experience
• Bilingual in a language (Spanish/English)

Aufgaben

• Patient Service Associate - Provides customer service to patients (both scheduling appointments and arriving to appointments) and maintains patient records and statistics in accordance with established procedures.
• Greets and checks in patients, assisting them with their questions and needs.
• Verifies patients’ insurance eligibility and benefits and obtains referrals and/or authorizations required for payment.
• Financial - Collects payments for services and documents payments in electronic medical records. Handles patient’s financial accounts. Balances monies received and creates a report for designated personnel.
• Treatment Code Data Entry - Assists Clinic Coordinator with entering treatment codes, assists in processing patient refunds and assists in collection of PHI.

Kenntnisse

Word processing

Spreadsheet

Multi-line phone system

Bilingual Spanish/English

Ausbildung

High school diploma or equivalent

Some college credit hours

Tools

Electronic medical records

Jobbeschreibung

Texas A&M University Health Science Center in Dallas is seeking a Patient Services Associate I to support the Clinical Affairs department. You will handle front-desk duties, greet patients, verify insurance, collect payments, and help enter treatment codes and PHI.

Ideal candidates bring organizational skills for a fast-paced environment. This staff position requires a high school diploma or equivalent, with experience in a general office setting; bilingual (Spanish/English) is a plus and