Patient Experience Front Desk Specialist

Texas A&M University; Bryan (TX); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Dental & vision benefits

Professional development

Job summary

Texas A&M University Health Science Center seeks a Medical Receptionist I to be the first point of contact in the outpatient clinic. You will manage appointments, assist with check-in/check-out, and support billing and insurance processing in a fast-paced environment.

Requirements include a high school diploma and two years in medical office settings; experience with EMR systems is preferred, and Spanish fluency is a plus. Schedule is full-time, 8am–5pm, at the Bryan, Texas location.

Qualifications

• High school diploma or equivalent. Two years of experience in medical office, hospital, nursing home, or home health setting preferred.
• Two years of experience in general office or personnel operations including one year in a medical office.
• Prior experience and familiarity with Electronic Medical Record Systems is preferred.
• Fluency in Spanish is a plus.

Responsibilities

• Schedule appointments and route calls to clinical staff.
• Check-in patients, verify demographics, insurance, collect co-pays.
• Process billing and insurance tasks; input demographics for hospital billers.
• Assist patients with kiosk and portal registration; scan IDs and insurance cards.

Skills

Customer service

Spanish

Education

High school diploma or equivalent

Tools

EMR system

Job description

Texas A&M University Health Science Center seeks a Medical Receptionist I to be the first point of contact in the outpatient clinic. You will manage appointments, assist with check-in/check-out, and support billing and insurance processing in a fast-paced environment.

Requirements include a high school diploma and two years in medical office settings; experience with EMR systems is preferred, and Spanish fluency is a plus. Schedule is full-time, 8am–5pm, at the Bryan, Texas location.