Patient Services Specialist – Diabetes Institute (On-Site)

University of Washington; Seattle (WA); On-site; USD 30,000 - 41,000; Full time

Job summary

UW Medical Center - Diabetes Institute in Seattle is seeking a Patient Services Specialist 2 on a full-time, day-shift basis. The role involves on-site coordination at 750 Republican St, Unit F, and emphasizes accurate patient data collection and scheduling to support diabetes care teams.

Responsibilities include triaging calls, coordinating appointments, and collaborating with clinicians to ensure high-quality patient experiences.

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Job description

UW Medical Center - Diabetes Institute in Seattle is seeking a Patient Services Specialist 2 on a full-time, day-shift basis. The role involves on-site coordination at 750 Republican St, Unit F, and emphasizes accurate patient data collection and scheduling to support diabetes care teams.

Responsibilities include triaging calls, coordinating appointments, and collaborating with clinicians to ensure high-quality patient experiences.