Remote-Eligible Patient Services Specialist Surgical Center

University of Washington Medical Center; Seattle (WA); On-site; USD 33,000 - 49,000; Full time

Job summary

UW Medical Center/ Surgical Services and Hernia Center - Northwest is seeking a Patient Services Specialist 2 for a full-time, 40-hour work week on the day shift in Seattle. Occasional telework may be possible after probation.

The role involves coordinating staff, providers, and patients, scheduling appointments, and gathering demographic, financial, and clinical information to support high-quality patient care.

Qualifications

• High school graduation or equivalent.
• One year of healthcare, administrative, or customer service experience.
• Equivalent education and/or experience may substitute for minimum qualifications.

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging.
• Scheduling provider and ancillary service appointments.
• Obtaining patient demographic, financial, and clinical information.
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
• Other duties as requested.

Skills

Healthcare experience

Administrative experience

Customer service

Job description

UW Medical Center/ Surgical Services and Hernia Center - Northwest is seeking a Patient Services Specialist 2 for a full-time, 40-hour work week on the day shift in Seattle. Occasional telework may be possible after probation.

The role involves coordinating staff, providers, and patients, scheduling appointments, and gathering demographic, financial, and clinical information to support high-quality patient care.