Patient Access & Scheduling Specialist

UW Advancement Careers; Seattle (WA); On-site; USD 30,000 - 41,000; Full time

Job summary

UW Medical Center - Diabetes Institute in Seattle is seeking a Patient Services Specialist 2 to support front-desk operations and patient flow. This full-time, day-shift role includes on-site work with no telework and a 40-hour work week.

The position emphasizes efficient communications, appointment scheduling, and accurate collection of demographic and clinical information, contributing to high-quality patient care and team collaboration.

Qualifications

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Job description

UW Medical Center - Diabetes Institute in Seattle is seeking a Patient Services Specialist 2 to support front-desk operations and patient flow. This full-time, day-shift role includes on-site work with no telework and a 40-hour work week.

The position emphasizes efficient communications, appointment scheduling, and accurate collection of demographic and clinical information, contributing to high-quality patient care and team collaboration.