Patient Services Specialist, Primary Care — Issaquah (FT)

UW Advancement Careers; Issaquah (WA); On-site; USD 33,000 - 49,000; Full time

Benefits offered by this job

Public transportation access

Impactful work

Career growth

Job summary

UW Medicine Primary Care at Issaquah is seeking a Patient Services Specialist 2 for a full-time, day shift role. You will manage communications, schedule appointments, and collect patient information in a friendly, efficient environment near public transportation.

You will collaborate with clinicians and staff to ensure high-quality care, support patients through the visit process, and help maintain accurate records. This regular, full-time position offers growth opportunities within UW Medicine.

Qualifications

• High school graduation or equivalent.
• At least one year in healthcare, administrative, or customer service.
• Equivalent education/experience considered.

Responsibilities

• Provide efficient internal and external communications for staff, providers, and patients.
• Schedule provider and ancillary service appointments.
• Obtain patient demographic, financial, and clinical information.
• Collaborate with clinic team to prioritize patient satisfaction and care delivery.
• Perform other duties as requested.

Skills

Phone triage

Scheduling

Customer service

Communication

Education

High school diploma or equivalent

Job description

UW Medicine Primary Care at Issaquah is seeking a Patient Services Specialist 2 for a full-time, day shift role. You will manage communications, schedule appointments, and collect patient information in a friendly, efficient environment near public transportation.

You will collaborate with clinicians and staff to ensure high-quality care, support patients through the visit process, and help maintain accurate records. This regular, full-time position offers growth opportunities within UW Medicine.