Patient Services Specialist – Dental Front Office

Paycom - ATS; Tacoma (WA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Paid vacation

Sick leave

12 paid holidays

Life insurance

Flexible spending account

Continuing education

Employee Assistance Program

Job summary

Community Health Care operates multiple clinics in Pierce County and seeks a dedicated Patient Services Representative to support patient accounts, billing questions, and referrals. The role requires coordinating with patients to arrange payments and ensuring billing accuracy within our EHR and practice management systems.

Responsibilities include processing referrals, assisting with sliding-fee determinations, and answering inquiries from patients and staff.

Qualifications

• High School Diploma plus 1 year experience in medical front office or combination of relevant experience and education.

Responsibilities

• Assist patients with account questions and set up payment plans.
• Answer billing questions from staff, vendors and patients.
• Process referrals to specialty care, dieticians, radiology exams and community resources.
• Contact patients to schedule appointments and ensure accurate billing in the system.
• Review sliding fee paperwork for completeness and ensure documentation in EHR and EPM systems.

Skills

Customer service

Medical front office

Billing inquiries

Education

High School Diploma

Job description

Community Health Care operates multiple clinics in Pierce County and seeks a dedicated Patient Services Representative to support patient accounts, billing questions, and referrals. The role requires coordinating with patients to arrange payments and ensuring billing accuracy within our EHR and practice management systems.

Responsibilities include processing referrals, assisting with sliding-fee determinations, and answering inquiries from patients and staff.