Patient Services Specialist — Connected Care

U.S. Department of Veterans Affairs; Phoenix (AZ); On-site; USD 48,000 - 62,000; Full time

Job summary

The U.S. Department of Veterans Affairs in Phoenix, AZ is seeking a Patient Services Assistant to provide clinical administrative support within the Connected Care service.

You will help patients navigate access to health care and support front-line operations at the Phoenix VA Medical Center. Key duties include scheduling appointments, entering information in the EMR, and coordinating with the patient care team to ensure timely, quality care for Veterans.

Responsibilities

• Scheduling patient appointments and processing electronic orders.
• Communicating with patients to determine needs and ensure timely access to care.
• Reviewing clinic schedules and coordinating with the patient care team.
• Using EMR systems to enter data and run reports.

Job description

The U.S. Department of Veterans Affairs in Phoenix, AZ is seeking a Patient Services Assistant to provide clinical administrative support within the Connected Care service.

You will help patients navigate access to health care and support front-line operations at the Phoenix VA Medical Center. Key duties include scheduling appointments, entering information in the EMR, and coordinating with the patient care team to ensure timely, quality care for Veterans.