Patient Services Specialist — Compassionate Front Desk Pro

& Development By Goebel Media Group; Milledgeville (GA); Presencial; USD 28 000 - 41 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid Time Off

Health and welfare benefits

Retirement plan with employer match

Educational assistance

Resumo da oferta

Advocate Health in Milledgeville, GA seeks a full-time front desk associate to deliver compassionate patient service and accurate registration. You will verify insurance, schedule appointments, collect payments, and help patients navigate billing while maintaining confidential records.

The role requires a high school diploma or GED, computer experience, and prior front desk or Medical Records software familiarity. Schedule is Mon–Thu 8–5 and Fri 8–12, 40 hours weekly, with benefits.

Qualificações

• High School Diploma or GED required.
• Computer experience required.
• Customer relations experience required.
• Experience with Medical Records Software preferred.
• Front desk practice experience preferred.

Responsabilidades

• Exemplify caring and compassionate customer service to create an excellent patient experience.
• Provide exemplary interpersonal skills and ability to interact with patients and families in sensitive situations.
• Demonstrates critical thinking and decision making in a fast-paced environment; work with team or independently.
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, and desk activities with accuracy.
• Encourage patient utilization of front-end technology during the registration process.
• Enter and maintain confidential patient information including insurance and billing data; assist billing functions.
• Demonstrates knowledge of emergency codes and healthcare regulations.
• Monitor inventory and stock medications, narcotics, and emergency equipment.

Conhecimentos

Customer service

Interpersonal skills

Front desk experience

Formação académica

High School Diploma or GED

Ferramentas

Medical Records Software

Descrição da oferta de emprego

Advocate Health in Milledgeville, GA seeks a full-time front desk associate to deliver compassionate patient service and accurate registration. You will verify insurance, schedule appointments, collect payments, and help patients navigate billing while maintaining confidential records.

The role requires a high school diploma or GED, computer experience, and prior front desk or Medical Records software familiarity. Schedule is Mon–Thu 8–5 and Fri 8–12, 40 hours weekly, with benefits.