Patient Services Specialist — Clinic Admin

Spine & Sport Physical Therapy; Thousand Oaks (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, Vision, and Dental plans

Paid time off

Clinical incentive opportunities

Student loan repayment options

Professional development resources

Job summary

Spine & Sport Physical Therapy in Thousand Oaks, CA seeks a Patient Services Representative to deliver outstanding customer service and administrative support for a positive patient experience.

Responsibilities include greeting patients, scheduling, collecting information, coordinating with clinicians, maintaining records, and supporting a courteous clinic culture. Full-time, 40 hours/week, benefits included.

Qualifications

• High school diploma or equivalent; healthcare admin education is a plus.
• Experience in a customer service role; healthcare setting preferred.
• Proficiency with office software and scheduling systems.

Responsibilities

• Greet and welcome patients with professionalism.
• Schedule appointments and handle patient inquiries.
• Collect and verify patient information and insurance details.
• Maintain front desk area and patient records.
• Coordinate with clinical staff to ensure a smooth patient experience.
• Handle payments and administrative tasks during downtime.

Skills

Customer service

Healthcare setting

Office software

Interpersonal skills

Attention to detail

Education

High school diploma

Tools

Office software

Scheduling systems

Job description

Spine & Sport Physical Therapy in Thousand Oaks, CA seeks a Patient Services Representative to deliver outstanding customer service and administrative support for a positive patient experience.

Responsibilities include greeting patients, scheduling, collecting information, coordinating with clinicians, maintaining records, and supporting a courteous clinic culture. Full-time, 40 hours/week, benefits included.