Patient Services Specialist - Check-In/Out & Billing

Spine Team Texas; Glen Hill (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Spine Team Texas is seeking a Patient Service Associate to greet patients, collect required demographics and insurance data, and ensure smooth check-in and check-out experiences. You will handle daily charges and payments while maintaining strict confidentiality in a HIPAA-compliant environment.

Responsibilities include assisting patients in the lobby and providing accurate information while supporting the Patient Financial Services Manager.

Qualifications

• High School diploma or equivalent.
• Excellent written and oral communication skills.
• Strong time management and organizational abilities.
• Ability to plan and execute work efficiently.
• Ability to work independently or with others.
• Proficient in English communication (written and spoken).
• Ability to add/subtract/total charges and payments accurately.
• Attention to detail and data entry skills.

Responsibilities

• Check in and check out patients following policies and HIPAA guidelines.
• Provide appropriate patient documentation (demographics, financial, insurance).
• Process charges and payments daily.
• Assist patients in the lobby with various needs and information.
• Adhere to confidentiality and HIPAA regulations at all times.

Skills

Communication skills

Time management

Organizational skills

Attention to detail

Data entry

English proficiency

Education

High School diploma

Job description

Spine Team Texas is seeking a Patient Service Associate to greet patients, collect required demographics and insurance data, and ensure smooth check-in and check-out experiences. You will handle daily charges and payments while maintaining strict confidentiality in a HIPAA-compliant environment.

Responsibilities include assisting patients in the lobby and providing accurate information while supporting the Patient Financial Services Manager.