Patient Services & Billing Specialist

Spine Team Texas Management Company; Rockwall (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Spine Team Texas in Rockwall, TX seeks a Patient Service Associate to greet patients, check them in/out, and handle documentation while maintaining HIPAA standards.

You will assist lobby customers, provide accurate information, and process charges and payments daily, ensuring courteous service and efficiency. This role requires excellent communication and organizational skills in a team-focused environment at Spine Team Texas.

Qualifications

• High School graduate or equivalent work experience.
• Excellent written and oral communication skills.
• Excellent time management.
• Excellent organizational ability.
• Ability to plan and execute work projects.
• Ability to work independently or with others.
• Proficient in English (written and verbal).
• Ability to add/subtract/total charges and payments accurately.
• Attention to detail.
• Computer skills and data entry.

Responsibilities

• Check in and check out all patients and follow the procedures and policies concerning necessary documentation and chart preparation.
• Provide customer service in the lobby and deliver accurate information to authorized individuals promptly.
• Process charges and payments daily and adhere to turnaround standards.
• Other duties and responsibilities may be required by the Spine Team Texas Patient Financial Service Manager.

Skills

Communication skills

Time management

Organizational skills

Attention to detail

Data entry

English proficiency

Billing/charges

Education

High School diploma or equivalent

Job description

Spine Team Texas in Rockwall, TX seeks a Patient Service Associate to greet patients, check them in/out, and handle documentation while maintaining HIPAA standards.

You will assist lobby customers, provide accurate information, and process charges and payments daily, ensuring courteous service and efficiency. This role requires excellent communication and organizational skills in a team-focused environment at Spine Team Texas.