Patient Access Specialist — Flexible Schedule & Benefits

United Musculoskeletal Partners; Addison (TX); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Healthcare Options

Dental & Vision Insurance

401(k) with Annual Employer Contrib.

HSA/FSA, disability, life & AD&D

Employee Assistance Program (EAP)

Paid Time Off (PTO)

Job summary

Texas Spine Consultants in Addison, TX is seeking a Patient Access Representative to be the first point of contact for patients, collect and verify insurance information, and schedule appointments. You will collaborate with healthcare providers and insurance companies to ensure accurate documentation for billing and a smooth patient experience.

The role emphasizes HIPAA compliance, attention to detail, and strong communication skills, with a focus on facilitating efficient patient throughput and

Qualifications

• Certification in Patient Access (CHAA) preferred but not required.
• Experience in patient registration, insurance verification, or customer service preferred.
• Experience with EHR and scheduling software is an advantage.

Responsibilities

• Greet patients and verify personal, financial, and insurance information for accuracy.
• Input demographic and insurance details into the EHR system.
• Verify insurance coverage and eligibility before appointments or procedures.
• Obtain prior authorization for procedures or services as required by insurance providers.
• Schedule patient appointments based on physician availability and patient needs.
• Inform patients about co-pays, deductibles, and insurance benefits before service delivery.
• Assist patients with payment options and financial assistance programs.
• Act as a liaison between patients, providers, and insurance companies.

Skills

Communication

Attention to detail

Problem solving

Time management

HIPAA confidentiality

Technical skills

Education

CHAA certification (preferred)

Tools

EHR systems

Job description

Texas Spine Consultants in Addison, TX is seeking a Patient Access Representative to be the first point of contact for patients, collect and verify insurance information, and schedule appointments. You will collaborate with healthcare providers and insurance companies to ensure accurate documentation for billing and a smooth patient experience.

The role emphasizes HIPAA compliance, attention to detail, and strong communication skills, with a focus on facilitating efficient patient throughput and