Patient Services Specialist - Cardiology

Providence; Lubbock (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Covenant Medical Group in Lubbock, TX seeks a Patient Access Representative to greet patients, collect demographics and insurance information, and determine patient liability at registration for both scheduled and unscheduled visits.

The role also handles on-site registration during downtime to complete financial clearance, assists with valuables collection, and provides friendly, professional customer service to promote smooth admissions.

Qualifications

• 6 months of Healthcare experience in Business office, Hospital or Medical Office setting.

Responsibilities

• Register patients for on-site visits by collecting accurate demographic information, insurance information, and patient liability at the time of service.
• Perform financial clearance functions on assigned accounts during registration downtimes.
• Provide miscellaneous client service activities including valuables collection and basic customer service.

Skills

Healthcare experience

Job description

Under the direction of the PAS manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters.

Providence caregivers are not simply valued - they're invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 6 months of Healthcare experience in Business office, Hospital or Medical Office setting.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.