Patient Services Specialist — Billing & Registration

Patient First; Voorhees Township (NJ); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k) match

Paid leave

Overtime pay

Double time for holidays

Recruitment bonus

Patient care bonus

Weekend bonus

Discounted medical care

Job summary

Patient First in Voorhees Township, NJ, is hiring a front office associate to assist patients with kiosk registration, escort those needing emergency care to the treatment area, and provide courteous service.

You will verify patient demographics and insurance, explain billing policies, handle payments, and support daily clinic operations, with benefits including 401(k), paid leave, overtime, and bonuses.

Qualifications

• Must be 18 years or older.
• Basic typing skills.
• Minimum one year of clerical experience preferred.
• High school graduate or equivalent.
• Ability to sit, stand, and walk for up to 7 hours at a time.
• Ability to lift up to 25 pounds.
• Excellent visual, verbal, written, and typed communication skills.
• Ability to prioritize and multitask.
• Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.

Responsibilities

• Assist patients using the kiosk prior to registration.
• Escort patients to the treatment area for registration and evaluation.
• Respectfully handle Physician and Nurse requests in a timely manner.
• Communicate billing policies, including insurable and non-insurable charges, as needed.
• Register patients expediently while providing excellent customer service, compassion, and kindness.
• Verify all patient demographic, health, pharmacy, and insurance information.
• Answer billing and insurance questions and provide itemized billing statements as requested.
• Refer billing questions to the appropriate parties as needed.
• Collect money and issue receipts for visits, diagnostics, and supplies.
• Discharge patients and process incurred charges.
• Complete all cash management duties at end of shift.
• Receive, send, and distribute correspondence as directed.
• File and scan medical documents and office forms as directed.
• Complete assigned checklists and Policy Manager tasks within the shift.
• Answer all incoming calls and distribute messages promptly.
• Assist with other assignments as directed.
• Demonstrate an efficient understanding of the electronic medical record system.
• Receive, move, and stock ordered supplies.
• Clean the front office area and other maintenance tasks as directed.
• Verify daily reports are run at day end.
• Attend staff meetings as directed.
• Be available to assist as needed.

Skills

Typing

Clerical experience

Communication skills

Education

High school diploma

Tools

EMR system

Job description

Patient First in Voorhees Township, NJ, is hiring a front office associate to assist patients with kiosk registration, escort those needing emergency care to the treatment area, and provide courteous service.

You will verify patient demographics and insurance, explain billing policies, handle payments, and support daily clinic operations, with benefits including 401(k), paid leave, overtime, and bonuses.