Patient Services & Billing Specialist

Patient First; Columbia (MD); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

401(k) Retirement Plan with employer 


Paid Annual Leave

Job summary

Patient First seeks a Front Desk Associate in Maryland to support patient registration and front-office operations. You will assist patients at the kiosk, escort those needing emergency care to the treatment area, and respond to billing questions with clear explanations of charges.

Responsibilities include accurate data entry, collecting payments, and maintaining a welcoming front desk. Prior clerical experience and a high school diploma are preferred, with a strong emphasis on empathy and

Qualifications

• Must be 18 years of age or older.
• Basic typing skills.
• Minimum one year of clerical experience preferred.
• High school graduate or equivalent.

Responsibilities

• Assist patients at the kiosk prior to registration.
• Escort patients requiring emergency assistance to the treatment area.
• Handle billing inquiries and explain insurable/non-insurable charges.
• Register patients quickly with strong customer service and empathy.
• Verify demographic, health, pharmacy and insurance information.
• Process payments and issue receipts.
• Complete cash handling duties at end of shift.
• Answer phones and distribute messages promptly.
• Maintain front office and stock supplies.
• Operate and maintain EMR and office equipment.
• Attend staff meetings as directed.

Skills

Typing

Customer service

Education

High school diploma or equivalent

Job description

Patient First seeks a Front Desk Associate in Maryland to support patient registration and front-office operations. You will assist patients at the kiosk, escort those needing emergency care to the treatment area, and respond to billing questions with clear explanations of charges.

Responsibilities include accurate data entry, collecting payments, and maintaining a welcoming front desk. Prior clerical experience and a high school diploma are preferred, with a strong emphasis on empathy and