Patient Registrar: Check-In & Insurance Support

Virtua Medical Group; Voorhees Township (NJ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

403(b) retirement plan

Paid time off

Paid sick leave

Short-term disability

Life insurance

AD&D insurance

Tuition assistance

Employee assistance program

Job summary

Virtua Health in Voorhees, NJ seeks a Full-Time Registrar to gather and enter patient demographic information into the hospital system, verify benefits and authorizations, and collect co-pays and deposits. You will be the first contact, delivering excellent service and guiding patients through the registration process.

Preferred candidates have 1 year of customer service experience in a professional setting and familiarity with Epic.

Qualifications

• 1 year customer service in a professional setting (excludes retail/food service) preferred.
• Medical office or admittance experience preferred.
• Must demonstrate a positive demeanor, have both strong verbal and written communication skills.
• Must be able to handle potentially stressful situations and multiple tasks.
• Must have basic typing, computer and/or word processing skills.

Responsibilities

• Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data.
• Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork.
• Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative.
• Identifies and provides appropriate referrals and payment options to patients needed financial assistance.
• Provides additional office support including telephones, scheduling, typing, filing, etc.

Skills

Customer service

Verbal communication

Written communication

Typing

Education

High School diploma

Tools

Epic system

Job description

Virtua Health in Voorhees, NJ seeks a Full-Time Registrar to gather and enter patient demographic information into the hospital system, verify benefits and authorizations, and collect co-pays and deposits. You will be the first contact, delivering excellent service and guiding patients through the registration process.

Preferred candidates have 1 year of customer service experience in a professional setting and familiarity with Epic.